Tickets

Support ticket system

At a glance

What it does

Support ticket system.

Tickets
Ticket types
Panels

Plans

Included in every plan.

Open in Fylgra

Opens “Tickets” on your server. You'll sign in with Discord first.

More about this module

Limits per plan

Ticket panels per server: free 2 · Pro 5

Who can use it?

Fylgra permissions: View, Manage. The server owner and anyone with “Administrator” or “Manage Server” in Discord can do everything in this module. The server owner can give anyone else permissions under “Manage access”.

Automatically: anyone with a role that is set as a support role for a ticket type can see and handle that type's tickets.

Switching on

Via Modules (the “Module configuration” page), then Add modules. The server owner and anyone with “Administrator” or “Manage Server” in Discord can do this – unless the server owner has turned on “Only I may manage modules”.

Or right when you set up: in the Setup Assistant it's one of the choices under “Where do you start?”. You can start the assistant any time from your profile menu.

Where in Fylgra

Under Community.

Get started

Ticket-System einrichten German

Guides

Fragen und Support-Rollen eines Ticket-Typs ändern German
Tickets beantworten und schließen German

Troubleshooting

Ticket lässt sich nicht eröffnen oder der Kanal fehlt German